HOTEL OVERVIEW
The Omni Dallas Hotel is located in downtown Dallas. The hotel is connected to the Dallas Convention Center via sky bridge and is close to popular restaurants, shops and the Dallas Arts District. Local history is showcased throughout the 1,001 guest rooms, 30+ meeting spaces and 7 restaurants with pieces from local Dallas artists. Stunning views of downtown Dallas can be enjoyed from the terrace pool deck and fitness center.
MISSION STATEMENT
"We are a luxury brand whose incredible family of associates puts the soul in hospitality every day. The needs of our guests, associates and owners are in the forefront of everything we do. Through authenticity and innovation, we create unique memorable experiences."
JOB DESCRIPTION + QUALIFICATIONS
Description
Intern is responsible for assisting the bartenders at the Uptown Terrace Pool Bar & Grill, running food to guests and maintaining the cleanliness of the pool deck.
Specific duties include:
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Keeping the bar stocked with liquor, syrups, cups and other necessary items before and during service hours
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Preparing garnishes, refilling ice wells and restocking items
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Ensuring food orders are correctly made and delivering them to guests around the pool
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Coordinating with managers, bartenders and grill cook to ensure efficient service to guests
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Pick up trash and towels around the pool deck and wipe down the bar to maintain a clean environment
In the Rotational Internship, an intern is able to rotate to different departments within the hotel such as: Front Desk, Sales and Marketing, Housekeeping, In-Room Dining, Banquets and Catering​ and the different restaurant outlets including Owner's Box, Cafe Herrera's and Texas Spice. When shadowing in these different departments, an intern will be able to shadow different associates and ask questions, help set up an event, tag along on a client site tour, learn more in-depth about hotel's operations and more!
Qualifications
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Must be TABC and Food Handler's certified
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Be able to work weekends, nights and holidays
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Be able to walk, sit, stand, squat and lean in the course of daily business for extended periods of time
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Be able to lift at least 25 lbs.
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Be able to read and write in English proficiently
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Have knowledge of the hotel, the restaurants on property and their respective menus
BENEFITS + OPPORTUNITIES
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Hourly pay of $10.37/hour plus daily tips (Overtime is also available)
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Full-time work
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Discounted rates on hotel rooms, food and beverage and apparel
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Room and board available if necessary
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Weekly educational zoom calls led by Omni Executives covering relevant workforce topics
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Many networking opportunities
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Communication with senior company leaders
Full Time Benefits
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Medical, vision, and dental insurance
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Long term and short term disability
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Life insurance
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401k matching program
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Omni Circle – associate assistance fund
ACHIEVEMENTS
In the course of my internship, I achieved and learned many things. I became TABC and Food Handler's Certified. I gained experience as a hostess, food runner, barback and bartender. I learned how to diffuse difficult customer situations while remaining professional. I learned and became comfortable using the different operating systems including: Micros, OpenTable and BirchStreet. I was able to work as a cocktail waitress at a Sales and Marketing event held at the pool for potential hotel clients. I was able to meet and network with many senior company leaders at the Omni Dallas Hotel including: the Managing Director, Director of Sales & Marketing, Area Director of Human Resources, Director of Food & Beverage, Senior Convention Services Manager, Director of Engineering, Director of Sales, Marketing Manager and many more. I gained knowledge of the Omni Dallas Hotel and it's operations while also gaining knowledge of Omni Hotels & Resorts as a company.
